Former U.S. bank holding company that merged with J.P. Morgan Chase & Co. (JPMorgan Chase & Co.) in 2004. Bank One had been created through the 1998 merger of First Chicago NBD Corp. and Banc One. Although the 1998 merger created one of the country's largest banks, it performed poorly until Jamie Dimon, a former Citigroup executive, became chief executive officer and revamped operations. Based in Chicago, Bank One became a leading provider of personal banking services, business loans, credit cards, and automated clearinghouse services.